Imprivata Status

All Systems Operational

Imprivata OneSign Operational

Web SSO SAML Identity Provider - User Authentication Operational

Web SSO SAML Identity Provider - Administrative Services Operational

Informational Notices Operational

Imprivata Confirm ID Operational

Remote Access – RADIUS and Legacy Operational

Remote Access – Cloud-Based Operational

EPCS – Authentication with Imprivata ID Operational

EPCS – DigiCert Individual Identity Proofing Operational

Mobile EPCS – Authentication Operational

Facial Biometrics Operational

Clinical Workflows – Authentication with Imprivata ID Operational

Third Party SMS Operational

Imprivata ID token Operational

Informational Notices Operational

Imprivata GroundControl Operational

US Cloud Services Operational

UAT Cloud Services Operational

UK Cloud Services Operational

Imprivata FairWarning Operational

US Hosted Services Operational

Non-US Hosted Services Operational

API Operational

AI Framework Operational

Imprivata Identity Governance Operational

Cloud Services Operational

Informational Notices Operational

Imprivata Biometric Patient Identity Operational

Cloud Services Operational

Imprivata PAM Operational

Nexus Operational

Cloud Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

Nexus issues post 3.10.1 upgrade

Resolved - This incident has been resolved as of the roll back done earlier today. If you continue having issues, please reach out to Customer Support.
Nov 19, 14:10 EST

Update - Nexus has been rolled back to 3.7.0 while we investigate the issue. Services should be functional at this point. Please reach out to support if you continue experiencing issues.
Nov 19, 11:25 EST

Update - We are currently investigating the issue. A nexus rollback is planned to happen at 10:15 (CT) to alleviate the issue for affected customers.
Nov 19, 10:56 EST

Investigating - We are currently investigating this issue.
Nov 19, 10:54 EST

Nexus Upgrade to 3.10.1

Completed - The scheduled maintenance has been completed.
Nov 19, 05:09 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 05:00 EST

Scheduled - Nexus will be upgraded to version 3.10.1
Nov 13, 15:17 EST

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

Mobile Access Management (GroundControl) - Maintenance Event

Completed - The scheduled maintenance has been completed.
Nov 9, 02:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 01:00 EST

Scheduled - On November 9, 2024, between 1:00 AM and 2:00 AM local server time, we will perform scheduled maintenance on our shared cloud infrastructure. There is no downtime expected, and operation should resume normally with no additional action required.
Nov 8, 14:07 EST

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.