Imprivata Status

All Systems Operational

Imprivata Enterprise Access Management with SSO (formerly OneSign) Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Enterprise Access Management with MFA (formerly Confirm ID) Operational
Remote Access – RADIUS and Legacy ? Operational
Remote Access – Cloud-Based ? Operational
EPCS – Authentication with Imprivata ID ? Operational
EPCS – DigiCert Individual Identity Proofing ? Operational
Mobile EPCS – Authentication ? Operational
Facial Biometrics ? Operational
Clinical Workflows – Authentication with Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID token ? Operational
Informational Notices ? Operational
Imprivata Mobile Access Management (formerly GroundControl) Operational
US Cloud Services ? Operational
UAT Cloud Services ? Operational
UK Cloud Services ? Operational
Imprivata Access Intelligence (formerly FairWarning) Operational
US Hosted Services ? Operational
Non-US Hosted Services ? Operational
API ? Operational
AI Framework ? Operational
Imprivata Patient Access (formerly Biometric Patient Identity) Operational
Cloud Services ? Operational
Imprivata Privileged Access Security (formerly Privileged Access Management) Operational
Nexus ? Operational
Cloud Services ? Operational
System Orchestration Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Nexus Version Upgrade to 3.11.8 Jul 1, 2025 05:00-06:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 27, 2025 - 08:12 EDT
Scheduled - The nexus will undergo an update to version 3.11.8. Nexus sessions will not be able to be established while the system is updated, and current Nexus sessions may drop.
Jun 18, 2025 - 17:18 EDT
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
System Orchestration Service Unavailable
Resolved - The System Orchestration Service became unavailable around 6AM EDT after the server ran out of resources and was restored at 11:30 AM EDT. Resources have been added to resolve the problem and team is planning future maintenance to address the issue long term.
Jun 23, 06:00 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

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