Imprivata Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 2026 - 18:00 EDT
Scheduled - On Thursday, March 18, Imprivata will perform scheduled maintenance for our common cloud platform between 6:00 PM ET and 6:30 PM ET.
During this time, cloud services may be intermittently unavailable. Products that rely on these services could experience brief disruptions.
Services are expected to return to normal immediately following the maintenance window. No customer action is required.

Mar 18, 2026 18:00-18:30 EDT
Enterprise Access Management Operational
Web SSO SAML Identity Provider - User Authentication Operational
Web SSO SAML Identity Provider - Administrative Services Operational
Remote Access – RADIUS and Legacy Operational
Remote Access – Cloud-Based Operational
EPCS – Authentication with Imprivata ID Operational
EPCS – DigiCert Individual Identity Proofing Operational
Mobile EPCS – Authentication Operational
Legacy Face Authentication Operational
Clinical Workflows – Authentication with Imprivata ID Operational
Third Party SMS Operational
Imprivata ID token Operational
Mobile Access Management Operational
US Cloud Services Operational
UAT Cloud Services Operational
UK Cloud Services Operational
Access Intelligence Operational
US Hosted Services Operational
Non-US Hosted Services Operational
API Operational
AI Framework Operational
Patient Access Under Maintenance
Cloud Services Under Maintenance
Privileged Access Security Operational
Nexus Operational
Cloud Services Operational
System Orchestration Service Operational
Enterprise Access Management Cloud - Small Business Edition Under Maintenance
SSO / Tap Access Under Maintenance
Admin Console Under Maintenance
Shared Cloud Services Under Maintenance
Access Management Portal Under Maintenance
Biometric Consent Under Maintenance
Face Authentication Under Maintenance
Identity Verification Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 05:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 05:00 EDT
Scheduled - On Thursday March 18th Imprivata will be updating our EAM hybrid cloud products between 5:00 AM ET and 6:00 AM ET.
Services will be unavailable for 5-10 min during this window.
Other cloud services would not be impacted by this upgrade.
Once complete, Operation will resume normally with no additional action required

Mar 4, 12:38 EST
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.