Imprivata Status
All Systems Operational
Imprivata OneSign Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Confirm ID Operational
Remote Access – Legacy ? Operational
Remote Access – Cloud-Based Authentication ? Operational
EPCS Transactions ? Operational
EPCS – Imprivata services for Individual Identity Proofing ? Operational
EPCS - Digicert individual Identity Proofing services ? Operational
Mobile EPCS ? Operational
EPCS - Facial biometrics ? Operational
Clinical Workflows – Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID – Push verification ? Operational
Imprivata ID – Manual OTP verification ? Operational
Informational Notices ? Operational
Imprivata Cortext Operational
Admin Center ? Operational
APIs ? Operational
Messaging ? Operational
Informational Notices ? Operational
Third Party SMS ? Operational
Imprivata Cortext Reporting Operational
Cortext Reporting Portal ? Operational
Cortext Reporting E-Mails ? Operational
GroundControl US Operational
GroundControl Cloud Services Operational
User Acceptance Cloud Operational
Imprivata FairWarning Operational
US Hosted Services ? Operational
Non-US Hosted Services ? Operational
API ? Operational
AI Framework ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cortext Scheduled Maintenance May 25, 04:00-05:00 EDT
In order to maintain the highest security and performance of our solutions, Imprivata regularly evaluates and performs maintenance updates for our systems. We are planning a series of critical updates to our Cortext servers through April and May. These are updates to operating system and related software.
We are sensitive that recent updates have coincided with Cortext outages. In order to minimize the risk of each change, we will be staging updates over several weeks, and we will have enhanced monitoring of systems following each update.

These updates will be performed during a maintenance window of 4am EDT to 5am EDT on the following Wednesdays: April 13, April 20, April 27, May 4, May 11, May 18, May 25
Posted on Apr 1, 15:50 EDT
Past Incidents
May 24, 2022

No incidents reported today.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Cortext Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 EDT
Scheduled - In order to maintain the highest security and performance of our solutions, Imprivata regularly evaluates and performs maintenance updates for our systems. We are planning a series of critical updates to our Cortext servers through April and May. These are updates to operating system and related software.
We are sensitive that recent updates have coincided with Cortext outages. In order to minimize the risk of each change, we will be staging updates over several weeks, and we will have enhanced monitoring of systems following each update.

These updates will be performed during a maintenance window of 4am EDT to 5am EDT on the following Wednesdays: April 13, April 20, April 27, May 4, May 11, May 18, May 25
Apr 1, 15:49 EDT
May 17, 2022

No incidents reported.

May 16, 2022
Imprivata Cloud Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 05:00 EDT
Scheduled - On Monday, May 16th from 5 – 5:30am ET, there will be up to 30 minutes of downtime as Imprivata performs scheduled maintenance impacting Imprivata OneSign Web SSO and Imprivata Confirm ID.

Operation will resume normally with no additional action required.
May 6, 16:56 EDT
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Cortext Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 11, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 EDT
Scheduled - In order to maintain the highest security and performance of our solutions, Imprivata regularly evaluates and performs maintenance updates for our systems. We are planning a series of critical updates to our Cortext servers through April and May. These are updates to operating system and related software.
We are sensitive that recent updates have coincided with Cortext outages. In order to minimize the risk of each change, we will be staging updates over several weeks, and we will have enhanced monitoring of systems following each update.

These updates will be performed during a maintenance window of 4am EDT to 5am EDT on the following Wednesdays: April 13, April 20, April 27, May 4, May 11, May 18, May 25
Apr 1, 15:46 EDT
May 10, 2022

No incidents reported.

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