Imprivata Status

All Systems Operational

Imprivata OneSign Operational

Web SSO SAML Identity Provider - User Authentication Operational

Web SSO SAML Identity Provider - Administrative Services Operational

Informational Notices Operational

Imprivata Confirm ID Operational

Remote Access – RADIUS and Legacy Operational

Remote Access – Cloud-Based Operational

EPCS – Authentication with Imprivata ID Operational

EPCS – DigiCert Individual Identity Proofing Operational

Mobile EPCS – Authentication Operational

Facial Biometrics Operational

Clinical Workflows – Authentication with Imprivata ID Operational

Third Party SMS Operational

Imprivata ID token Operational

Informational Notices Operational

Imprivata Cortext Operational

Admin Center Operational

APIs Operational

Messaging Operational

Informational Notices Operational

Third Party SMS Operational

Cortext Reporting Portal Operational

GroundControl Operational

US Shared Cluster Operational

UAT Shared Cluster Operational

UK Shared Cluster Operational

Imprivata FairWarning Operational

US Hosted Services Operational

Non-US Hosted Services Operational

API Operational

AI Framework Operational

Imprivata Identity Governance Operational

Cloud Services Operational

Informational Notices Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2023

No incidents reported today.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

Production GroundControl incident

Postmortem - Read details
Dec 7, 08:43 EST

Resolved - Imprivata has resolved the cloud incident affecting GroundControl. All systems are now functional. We will have a brief incident summary published here in 1-2 business days.
Dec 2, 21:36 EST

Monitoring - Imprivata has worked to restore full GroundControl functionality. We continue to monitor to ensure no further impact.
Dec 2, 21:19 EST

Identified - Imprivata has identified the issue affecting checkout for GroundControl. Work has been done to restore functionality and expect things to be working now. Another update will be sent soon.
Dec 2, 21:03 EST

Investigating - Imprivata is aware of an ongoing product-impacting GroundControl incident. Device checkout is currently affected. Teams are aware and working to resolve the issue. We will update here with further updates as they're available.
Dec 2, 20:41 EST

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.