Imprivata Status

All Systems Operational

Enterprise Access Management Operational
Web SSO SAML Identity Provider - User Authentication Operational
Web SSO SAML Identity Provider - Administrative Services Operational
Remote Access – RADIUS and Legacy Operational
Remote Access – Cloud-Based Operational
EPCS – Authentication with Imprivata ID Operational
EPCS – DigiCert Individual Identity Proofing Operational
Mobile EPCS – Authentication Operational
Legacy Face Authentication Operational
Clinical Workflows – Authentication with Imprivata ID Operational
Third Party SMS Operational
Imprivata ID token Operational
Mobile Access Management Operational
US Cloud Services Operational
UAT Cloud Services Operational
UK Cloud Services Operational
Access Intelligence Operational
US Hosted Services Operational
Non-US Hosted Services Operational
API Operational
AI Framework Operational
Patient Access Operational
Cloud Services Operational
Privileged Access Security Operational
Nexus Operational
Cloud Services Operational
System Orchestration Service Operational
Enterprise Access Management Cloud - Small Business Edition Operational
SSO / Tap Access Operational
Admin Console Operational
Shared Cloud Services Operational
Access Management Portal Operational
Biometric Consent Operational
Face Authentication Operational
Identity Verification Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Imprivata Cloud - Scheduled Maintenance on Cloud Token Service Jul 16, 2026 05:00-13:00 EDT

On Thursday, July 16, 2026, beginning at 5:00 AM ET, Imprivata will be performing maintenance on our EAM Cloud Token Service.
This is an automated, multi-hour maintenance event; however, we do not expect downtime or customer impact during the maintenance window.
Because this is an automated process, a specific completion time is not available. Other cloud services will not be impacted, and no customer action is required

Posted on Jul 02, 2026 - 16:23 EDT

Imprivata Cloud - Scheduled Maintenance on Cloud Token Service Jul 22, 2026 05:00-06:00 EDT

On Wednesday, July 22, 2026, beginning at 5:00 AM ET, Imprivata will perform the second phase of scheduled maintenance on the Enterprise Access Management Cloud Token Service. The Cloud Token Service is expected to remain available throughout the maintenance window. While customer impact is not anticipated, some users may experience brief performance delays or isolated authentication issues during the maintenance. If you encounter an authentication issue, please try your request again. If the issue persists, contact Imprivata Support for assistance. Other cloud services will not be impacted, and no customer action is required. Imprivata will closely monitor the migration and respond promptly to any unexpected issues.
Posted on Jul 09, 2026 - 11:48 EDT
Jul 10, 2026

No incidents reported today.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026
Postmortem - Read details
Jun 29, 11:18 EDT
Resolved - The issue has been resolved.
Jun 27, 13:12 EDT
Monitoring - Services have been restarted. We are actively monitoring for any further issues.
Jun 27, 12:46 EDT
Identified - The cause of failed connections has been identified and steps are being taken to restore services.
Jun 27, 12:31 EDT
Investigating - The Nexus for Privileged Access is currently experiencing issues. Our team is actively investigating the situation.
Jun 27, 11:55 EDT
Jun 26, 2026

No incidents reported.