Imprivata Status
All Systems Operational
Imprivata OneSign Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Confirm ID Operational
Remote Access – Imprivata ID ? Operational
Remote Access – Cloud-Based Authentication ? Operational
EPCS Transactions ? Operational
EPCS – Imprivata services for Individual Identity Proofing ? Operational
EPCS - Digicert individual Identity Proofing services ? Operational
Clinical Workflows – Imprivata ID ? Operational
Third Party SMS ? Operational
Mobile EPCS ? Operational
Informational Notices ? Operational
Imprivata Cortext Operational
Admin Center ? Operational
APIs ? Operational
Messaging ? Operational
Informational Notices ? Operational
Imprivata Cortext Reporting Operational
Cortext Reporting Portal ? Operational
Cortext Reporting E-Mails ? Operational
GroundControl US Operational
Ground Control Cloud Services Operational
User Acceptance Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 25, 2020
Resolved - This is to confirm that services remain operational since remediation steps had been taken as of 1:12am EDT. This incident is now being marked as closed.

We apologize for any inconvenience or disruption this may have caused.
Oct 25, 01:37 EDT
Monitoring - Imprivata has identified one of our server nodes got into a bad state. Remediation steps have been taken to restore full functionality to this server and all services tied to it. We will continue to monitor the situation closely for further occurrences.
Oct 25, 01:22 EDT
Investigating - As of 12:04am EDT Imprivata has been made aware of degraded performance currently impacting our Cloud Token Service that can affect Confirm ID Authentications, Push Tokens, Validations, and more. We are still investigating, but will be updating as soon as we have new information to provide.
Oct 25, 01:02 EDT
Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020
Resolved - Imprivata's cloud services experienced a degradation from 10:00 am to 11:00 am.
Some users may have experienced intermittent connectivity issues during this period.
Oct 18, 10:00 EDT
Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.