Imprivata Status
All Systems Operational
Imprivata OneSign Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Confirm ID Operational
Remote Access – RADIUS and Legacy ? Operational
Remote Access – Cloud-Based ? Operational
EPCS – Authentication with Imprivata ID ? Operational
EPCS – DigiCert Individual Identity Proofing ? Operational
Mobile EPCS – Authentication ? Operational
Facial Biometrics ? Operational
Clinical Workflows – Authentication with Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID token ? Operational
Informational Notices ? Operational
Imprivata GroundControl Operational
US Cloud Services ? Operational
UAT Cloud Services ? Operational
UK Cloud Services ? Operational
Imprivata FairWarning Operational
US Hosted Services ? Operational
Non-US Hosted Services ? Operational
API ? Operational
AI Framework ? Operational
Imprivata Identity Governance Operational
Cloud Services ? Operational
Informational Notices ? Operational
Imprivata Biometric Patient Identity Operational
Cloud Services ? Operational
Imprivata PAM Operational
Nexus ? Operational
Cloud Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Resolved - The issue is resolved. If any devices remain in recovery mode for more than 10 minutes remote restart of the launchpad should reinitiate recovery. If devices do not recover after these steps please contact Imprivata Support.
Sep 27, 11:04 EDT
Monitoring - Mitigation has been fully rolled out and tested. We are reaching out to impacted customers.
Sep 27, 10:55 EDT
Identified - Any customer with 'iOS Update Delay' enabled and set to 'Long Delay' may experience issues with either automated or manually initiated iOS updates or Force Recoveries. Issue can be mitigated by disabling ‘iOS update delay’.
Sep 27, 10:38 EDT
Investigating - Engineering is investigating an issue that may cause Force Recovery to fail for customers with iOS Update Delay enabled.
Sep 27, 10:27 EDT
Sep 26, 2024
Completed - The scheduled maintenance has been completed.
Sep 26, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 05:00 EDT
Scheduled - Our facial biometric services will undergo a required maintenance from 5:00am ET until approximately 5:30am ET on September 26th, 2024. During the maintenance window, we expect about 5 minutes where our service will be unavailable. This maintenance only affects facial biometric authentication and enrollment for Mobile EPCS. No other authentication methods are affected for EPCS or Mobile EPCS.
Sep 20, 12:05 EDT
Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.