Imprivata Status
All Systems Operational
Imprivata OneSign Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Confirm ID Operational
Remote Access – RADIUS and Legacy ? Operational
Remote Access – Cloud-Based ? Operational
EPCS – Authentication with Imprivata ID ? Operational
EPCS – DigiCert Individual Identity Proofing ? Operational
Mobile EPCS – Authentication ? Operational
Facial Biometrics ? Operational
Clinical Workflows – Authentication with Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID token ? Operational
Informational Notices ? Operational
Imprivata Cortext Operational
Admin Center ? Operational
APIs ? Operational
Messaging ? Operational
Informational Notices ? Operational
Third Party SMS ? Operational
Cortext Reporting Portal ? Operational
Imprivata GroundControl Operational
US Shared Cluster Operational
UAT Shared Cluster Operational
UK Shared Cluster Operational
Imprivata FairWarning Operational
US Hosted Services ? Operational
Non-US Hosted Services ? Operational
API ? Operational
AI Framework ? Operational
Imprivata Identity Governance Operational
Cloud Services ? Operational
Informational Notices ? Operational
Imprivata Biometric Patient Identity Operational
Cloud Services ? Operational
Imprivata PAM Operational
90 days ago
100.0 % uptime
Today
Nexus ? Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2024
Resolved - Our systems continue to operate normally; we identified the issue and have taken steps to prevent any recurrences. This incident is now resolved.
May 21, 15:50 EDT
Update - We are continuing to monitor for any further issues.
May 21, 15:33 EDT
Update - We are continuing to monitor for any further issues.
May 21, 15:32 EDT
Monitoring - Potential Deployments and Device Assignment Failure - Impact between at 2:56PM-3:08PM ET
Mitigation has been performed and GroundControl Engineering is monitoring for any customer impact to provide immediate resolution.

May 21, 15:30 EDT
May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 05:12 EDT
Verifying - Verification is currently underway for the maintenance items.
May 20, 05:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:00 EDT
Scheduled - We will be upgrading Nexus to version 3.7.0. The service will be unavailable for up to 1 hour.
May 13, 15:37 EDT
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 05:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 05:00 EDT
Scheduled - Imprivata has scheduled routine maintenance and upgrades on the Tuesday, May 14th , at 5:00 AM ET.

No downtime is expected, all the changes will occur in the background, and no customer action will be required.

May 6, 15:41 EDT
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.