In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 05:00 EDT
Scheduled - On Thursday, July 16, 2026, beginning at 5:00 AM ET, Imprivata will be performing maintenance on our EAM Cloud Token Service. This is an automated, multi-hour maintenance event; however, we do not expect downtime or customer impact during the maintenance window. Because this is an automated process, a specific completion time is not available. Other cloud services will not be impacted, and no customer action is required
Jul 16, 202605:00-13:00 EDT
Enterprise Access Management
Operational
Web SSO SAML Identity Provider - User Authentication
Operational
Web SSO SAML Identity Provider - Administrative Services
Operational
Remote Access – RADIUS and Legacy
Operational
Remote Access – Cloud-Based
Operational
EPCS – Authentication with Imprivata ID
Operational
On Wednesday, July 22, 2026, beginning at 5:00 AM ET, Imprivata will perform the second phase of scheduled maintenance on the Enterprise Access Management Cloud Token Service. The Cloud Token Service is expected to remain available throughout the maintenance window. While customer impact is not anticipated, some users may experience brief performance delays or isolated authentication issues during the maintenance. If you encounter an authentication issue, please try your request again. If the issue persists, contact Imprivata Support for assistance. Other cloud services will not be impacted, and no customer action is required. Imprivata will closely monitor the migration and respond promptly to any unexpected issues. Posted on
Jul 09, 2026 - 11:48 EDT