Imprivata Status
All Systems Operational
Imprivata OneSign Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Confirm ID Operational
Remote Access – RADIUS and Legacy ? Operational
Remote Access – Cloud-Based ? Operational
EPCS – Authentication with Imprivata ID ? Operational
EPCS – DigiCert Individual Identity Proofing ? Operational
Mobile EPCS – Authentication ? Operational
Facial Biometrics ? Operational
Clinical Workflows – Authentication with Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID token ? Operational
Informational Notices ? Operational
Imprivata Cortext Operational
Admin Center ? Operational
APIs ? Operational
Messaging ? Operational
Informational Notices ? Operational
Third Party SMS ? Operational
Cortext Reporting Portal ? Operational
Imprivata GroundControl Operational
US Shared Cluster Operational
UAT Shared Cluster Operational
UK Shared Cluster Operational
Imprivata FairWarning Operational
US Hosted Services ? Operational
Non-US Hosted Services ? Operational
API ? Operational
AI Framework ? Operational
Imprivata Identity Governance Operational
Cloud Services ? Operational
Informational Notices ? Operational
Imprivata Biometric Patient Identity Operational
Cloud Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Imprivata Scheduled cloud maintenance Feb 28, 2024 04:00-04:30 EST
Imprivata has scheduled routine maintenance and upgrades on the Wednesday, February 28th , at 4:00 AM EST.

No downtime is expected, all the changes will occur in the background, and no customer action will be required.

Posted on Feb 22, 2024 - 15:59 EST
Past Incidents
Feb 25, 2024

No incidents reported today.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - Widespread cellular issues in the US have been reported by media to be isolated to AT&T and affiliated networks only. Users with issues receiving SMS codes should validate all phone functionality is restored by the carrier if encountering issues. If all carrier services are fully restored and a user is having issues, please contact Imprivata Support for further assistance.
Feb 22, 12:57 EST
Monitoring - Our upstream SMS provider has confirmed SMS delivery delays impacting the AT&T network in the USA. Their engineers are engaged with AT&T to resolve the issue.
Feb 22, 08:17 EST
Identified - All major US cellular networks are reported to be impacted by network connectivity issues that are impacting the delivery of Imprivata SMS codes. We are monitoring updates from our upstream provider and national media.

All Imprivata systems and services remain up and fully operational.

Feb 22, 07:55 EST
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.