Imprivata Status

All Systems Operational

Imprivata OneSign Operational

Web SSO SAML Identity Provider - User Authentication Operational

Web SSO SAML Identity Provider - Administrative Services Operational

Informational Notices Operational

Imprivata Confirm ID Operational

Remote Access – Imprivata ID Operational

Remote Access – Cloud-Based Authentication Operational

EPCS Transactions Operational

EPCS – Imprivata services for Individual Identity Proofing Operational

EPCS - Digicert individual Identity Proofing services Operational

Clinical Workflows – Imprivata ID Operational

Third Party SMS Operational

Mobile EPCS Operational

Informational Notices Operational

Imprivata Cortext Operational

Admin Center Operational

APIs Operational

Messaging Operational

Informational Notices Operational

Imprivata Cortext Reporting Operational

Cortext Reporting Portal Operational

Cortext Reporting E-Mails Operational

GroundControl US Operational

Ground Control Cloud Services Operational

User Acceptance Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 25, 2020

Imprivata Confirm ID Cloud Service Performance Degradation 10/25/20

Resolved - This is to confirm that services remain operational since remediation steps had been taken as of 1:12am EDT. This incident is now being marked as closed.

We apologize for any inconvenience or disruption this may have caused.
Oct 25, 01:37 EDT

Monitoring - Imprivata has identified one of our server nodes got into a bad state. Remediation steps have been taken to restore full functionality to this server and all services tied to it. We will continue to monitor the situation closely for further occurrences.
Oct 25, 01:22 EDT

Investigating - As of 12:04am EDT Imprivata has been made aware of degraded performance currently impacting our Cloud Token Service that can affect Confirm ID Authentications, Push Tokens, Validations, and more. We are still investigating, but will be updating as soon as we have new information to provide.
Oct 25, 01:02 EDT

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

Cloud Service Degradation

Resolved - Imprivata's cloud services experienced a degradation from 10:00 am to 11:00 am.
Some users may have experienced intermittent connectivity issues during this period.
Oct 18, 10:00 EDT

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.