Imprivata Status

All Systems Operational

Imprivata Enterprise Access Management with SSO (formerly OneSign) Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Enterprise Access Management with MFA (formerly Confirm ID) Operational
Remote Access – RADIUS and Legacy ? Operational
Remote Access – Cloud-Based ? Operational
EPCS – Authentication with Imprivata ID ? Operational
EPCS – DigiCert Individual Identity Proofing ? Operational
Mobile EPCS – Authentication ? Operational
Facial Biometrics ? Operational
Clinical Workflows – Authentication with Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID token ? Operational
Informational Notices ? Operational
Imprivata Mobile Access Management (formerly GroundControl) Operational
US Cloud Services ? Operational
UAT Cloud Services ? Operational
UK Cloud Services ? Operational
Imprivata Access Intelligence (formerly FairWarning) Operational
US Hosted Services ? Operational
Non-US Hosted Services ? Operational
API ? Operational
AI Framework ? Operational
Imprivata Patient Access (formerly Biometric Patient Identity) Operational
Cloud Services ? Operational
Imprivata Privileged Access Security (formerly Privileged Access Management) Operational
Nexus ? Operational
Cloud Services ? Operational
System Orchestration Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
Resolved - Imprivata has identified and remediated the issue around not being able to enroll new Imprivata ID tokens via the web. We are marking this incident as "Resolved."
Jun 3, 13:16 EDT
Update - We are still investigating the issue where users cannot enroll a new Imprivata ID token via the web. All users can continue to enroll new devices in the "Enroll Authentication Methods" utility on machines with the Imprivata agent installed.

Imprivata will provide further updates as soon as they're available.

Jun 3, 12:22 EDT
Update - Imprivata continues to work on resolving the issue with enrolling a new Imprivata ID token via the web. Users can still enroll new tokens using the "Enroll Authentication Methods" utility on machines with an Imprivata agent installed.

We will provide an update in 30 minutes.

Jun 3, 11:51 EDT
Update - Imprivata is still investigating the issue with users not being able to enroll new Imprivata ID tokens via the web. Users can enroll new ones in the "Enroll Authentication Methods" utility on machines with the Imprivata agent installed.

Another update will be posted in around 30 minutes.

Jun 3, 11:19 EDT
Update - Imprivata continues work to resolve the issue. If users need to enroll a new Imprivata ID token they can do so via the "Enroll Authentication Methods" utility on a machine with an Imprivata agent installed.

Another update will be posted soon.

Jun 3, 10:47 EDT
Investigating - Imprivata is investigating an issue related to enrollments for new Imprivata ID tokens. Users may see a loop and be unable to enroll a new device when doing so via the web, such as when trying to use WebSSO or Remote Access. Users can enroll a new device via the "Enroll Authentication Methods" utility on endpoints with an Imprivata agent installed.

We will update this page in 30 minutes or when more information is known.

Jun 3, 10:18 EDT
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.