Imprivata Status

All Systems Operational

Imprivata OneSign Operational

Web SSO SAML Identity Provider - User Authentication Operational

Web SSO SAML Identity Provider - Administrative Services Operational

Informational Notices Operational

Imprivata Confirm ID Operational

Remote Access – Imprivata ID Operational

Remote Access – Cloud-Based Authentication Operational

EPCS Transactions Operational

EPCS – Imprivata services for Individual Identity Proofing Operational

EPCS - Digicert individual Identity Proofing services Operational

Clinical Workflows – Imprivata ID Operational

Third Party SMS Operational

Mobile EPCS Operational

Informational Notices Operational

Imprivata Cortext Operational

Admin Center Operational

APIs Operational

Messaging Operational

Informational Notices Operational

Imprivata Cortext Reporting Operational

Cortext Reporting Portal Operational

Cortext Reporting E-Mails Operational

GroundControl US Operational

Ground Control Cloud Services Operational

User Acceptance Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 24, 2020

No incidents reported today.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

GroundControl Application Server Failure - 11/19/20

Resolved - Imprivata experienced an incident that occurred on the GroundControl Application Servers between 1:20pm and 1:35pm ET. The possible impact during this window would have been users likely seeing performance issues with authentications, checkout, provisioning, and Admin Console timeouts. Retrying these same tasks again would have fixed the problem. At this time the issue has been identified and mitigated, but Imprivata is working on a more permanent fix for the near future.
Nov 19, 13:00 EST

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

GroundControl planned maintenance

Completed - The scheduled maintenance has been completed.
Nov 12, 02:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:01 EST

Scheduled - Imprivata GroundControl will undergo planned maintenance for its Cloud Services for www.groundctl.com on Thursday, November 12th from 12:00 am - 2:00 am EST. During this time all operations may experience slight degradation as Launchpads may reconnect, but all services will be operational. Once complete, performance will return to normal with no action required
Nov 11, 16:36 EST

Nov 11, 2020

No incidents reported.

Nov 10, 2020

No incidents reported.