Imprivata Status
All Systems Operational
Imprivata OneSign Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Confirm ID Operational
Remote Access – Legacy ? Operational
Remote Access – Cloud-Based Authentication ? Operational
EPCS Transactions ? Operational
EPCS – Imprivata services for Individual Identity Proofing ? Operational
EPCS - Digicert individual Identity Proofing services ? Operational
Mobile EPCS ? Operational
EPCS - Facial biometrics ? Operational
Clinical Workflows – Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID – Push verification ? Operational
Imprivata ID – Manual OTP verification ? Operational
Informational Notices ? Operational
Imprivata Cortext Operational
Admin Center ? Operational
APIs ? Operational
Messaging ? Operational
Informational Notices ? Operational
Third Party SMS ? Operational
Imprivata Cortext Reporting Operational
Cortext Reporting Portal ? Operational
Cortext Reporting E-Mails ? Operational
GroundControl Operational
US Shared Cluster Operational
UAT Shared Cluster Operational
UK Shared Cluster Operational
Imprivata FairWarning Operational
US Hosted Services ? Operational
Non-US Hosted Services ? Operational
API ? Operational
AI Framework ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 7, 2023

No incidents reported today.

Jun 6, 2023

No incidents reported.

Jun 5, 2023
Completed - The scheduled maintenance has been completed.
Jun 5, 13:21 EDT
Scheduled - For Imprivata Confirm ID for EPCS users who need to complete Individual Identity Proofing via DigiCert: DigiCert has advised us that their services will be down or experience delayed responses for approximately 10 minutes during scheduled maintenance on June 3, 2023, 22:00 – 24:00 MDT (June 4, 2023, 04:00 – 06:00 UTC). The infrastructure maintenance starts at 22:00 MDT (04:00 UTC). At that time, services will be down for approximately 10 minutes. Users will be blocked from using the DigiCert Individual identity proofing workflow while services are down. This will not impact EPCS functionality for providers who are already enrolled. Services will be restored as soon as maintenance is completed. Thank you for your patience during this maintenance.
May 26, 12:34 EDT
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Resolved - Imprivata GroundControl web services continue to work as expected. This incident is now being marked as closed.
May 24, 17:22 EDT
Monitoring - Imprivata GroundControl services have been restored. We will continue to monitor the situation closely to ensure systems are working as expected.
May 24, 16:49 EDT
Identified - Imprivata investigation has determined that webservices are intermittently failing and may impact all components of GroundControl. We remain in active triage and appreciate your continued patience on this matter.
May 24, 16:18 EDT
Update - Imprivata remain focused on addressing this issue to restore services. The next update will be posted when new data is available.
May 24, 15:49 EDT
Investigating - Imprivata has been made aware of an issue where users are unable to register new Launchpads. The error seen is, "Empty reply from server. Server returned nothing.". Imprivata continue to investigate and will follow up as soon as new information becomes available.
May 24, 15:09 EDT