Imprivata Status
All Systems Operational
Imprivata OneSign Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Confirm ID Operational
Remote Access – Legacy ? Operational
Remote Access – Cloud-Based Authentication ? Operational
EPCS Transactions ? Operational
EPCS – Imprivata services for Individual Identity Proofing ? Operational
EPCS - Digicert individual Identity Proofing services ? Operational
Mobile EPCS ? Operational
EPCS - Facial biometrics ? Operational
Clinical Workflows – Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID – Push verification ? Operational
Imprivata ID – Manual OTP verification ? Operational
Informational Notices ? Operational
Imprivata Cortext Operational
Admin Center ? Operational
APIs ? Operational
Messaging ? Operational
Informational Notices ? Operational
Third Party SMS ? Operational
Imprivata Cortext Reporting Operational
Cortext Reporting Portal ? Operational
Cortext Reporting E-Mails ? Operational
GroundControl US Operational
GroundControl Cloud Services Operational
User Acceptance Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2022

No incidents reported today.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 04:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 04:00 EST
Scheduled - On Tuesday, January 18th at 4am ET, there will be up to 30 minutes of downtime as Imprivata performs scheduled maintenance impacting Imprivata OneSign Web SSO and Imprivata Confirm ID. Operation will resume normally with no additional action required.
Jan 12, 15:12 EST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022
Resolved - We are closing this issue as resolved. Users may notice a new phone number for these messages. We are continuing to work with our upstream providers and will revert to the original pool of numbers as soon as possible.
Jan 6, 14:04 EST
Identified - We have temporarily worked around the issue with out-of-network messages to T-Mobile phones. Users may notice a new phone number for these messages. We are continuing to work with our upstream providers and will revert to the original numbers once the issue is resolved. This may take a few days. Messages to other networks are unaffected.
Jan 6, 13:10 EST
Investigating - Imprivata is seeing some issues delaying delivery of out-of-network SMS messages to T-Mobile phones. We are working with our upstream provider and T-Mobile. We will post additional information as it becomes available.
Jan 6, 12:50 EST