All Systems Operational

Enterprise Access Management Operational
Web SSO SAML Identity Provider - User Authentication Operational
Web SSO SAML Identity Provider - Administrative Services Operational
Web SSO OIDC - User Authentication Operational
Remote Access – RADIUS and Legacy Operational
Remote Access – Cloud-Based Operational
EPCS – Authentication with Imprivata ID Operational
EPCS – DigiCert Individual Identity Proofing Operational
Mobile EPCS – Authentication Operational
Legacy Face Authentication Operational
Clinical Workflows – Authentication with Imprivata ID Operational
Third Party SMS Operational
Imprivata ID token Operational
Mobile Access Management Operational
US Cloud Services Operational
UAT Cloud Services Operational
UK Cloud Services Operational
Access Intelligence Operational
US Hosted Services Operational
Non-US Hosted Services Operational
API Operational
AI Framework Operational
Patient Access Operational
Cloud Services Operational
Privileged Access Security Operational
Nexus Operational
Cloud Services Operational
System Orchestration Service Operational
Enterprise Access Management Cloud - Small Business Edition Operational
SSO / Tap Access Operational
Admin Console Operational
EPCS – Authentication with Imprivata ID Operational
Shared Cloud Services Operational
Access Management Portal Operational
Biometric Consent Operational
Face Authentication Operational
Identity Verification Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Imprivata Enterprise Access Management Cloud Scheduled Maintenance Oct 14, 2026 05:00-05:30 EDT

On Wednesday, October 14, 2026, between 5:00 AM and 5:30 AM ET, Imprivata will be performing a database version upgrade on some databases supporting our EAM hybrid cloud services. During the maintenance window, customers may experience a brief loss of connectivity to the cloud services listed in this communication, lasting approximately 5–10 minutes. Once the maintenance is complete, services will automatically return to normal. No customer action is required.
Posted on Oct 01, 2026 - 20:14 EDT

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - Nexus operation is back to normal
Oct 6, 15:31 EDT
Identified - The Nexus for Privileged Access is currently experiencing issues. There will be a reboot with is going to create a temporary service interruption for all customers that use Nexus
Oct 6, 13:20 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.