Imprivata Status

All Systems Operational

Enterprise Access Management Operational
Web SSO SAML Identity Provider - User Authentication Operational
Web SSO SAML Identity Provider - Administrative Services Operational
Remote Access – RADIUS and Legacy Operational
Remote Access – Cloud-Based Operational
EPCS – Authentication with Imprivata ID Operational
EPCS – DigiCert Individual Identity Proofing Operational
Mobile EPCS – Authentication Operational
Legacy Face Authentication Operational
Clinical Workflows – Authentication with Imprivata ID Operational
Third Party SMS Operational
Imprivata ID token Operational
Mobile Access Management Operational
US Cloud Services Operational
UAT Cloud Services Operational
UK Cloud Services Operational
Access Intelligence Operational
US Hosted Services Operational
Non-US Hosted Services Operational
API Operational
AI Framework Operational
Patient Access Operational
Cloud Services Operational
Privileged Access Security Operational
Nexus Operational
Cloud Services Operational
System Orchestration Service Operational
Enterprise Access Management Cloud - Small Business Edition Operational
SSO / Tap Access Operational
Admin Console Operational
Shared Cloud Services Operational
Access Management Portal Operational
Biometric Consent Operational
Face Authentication Operational
Identity Verification Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 5, 2026

No incidents reported today.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Completed - The scheduled maintenance has been completed.
Apr 30, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:00 EDT
Scheduled - We are planning maintenance on our SFTP services that process Access Compliance files for some (no-VPN) customers tonight at 10pm ET. We anticipate that services will resume within 2 hours. Customers will be notified tomorrow if any of their file transfers were impacted and need to be re-run.
Apr 29, 17:14 EDT
Apr 29, 2026
Apr 28, 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 01:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 01:36 EDT
Scheduled - As part of the MAM release v7.3.1 we will need to apply a configuration that may cause a brief disconnection and automatic reconnect of MAM Launchpads. No action is required, and service is expected to continue normally.
Apr 28, 01:35 EDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.