Imprivata Status

All Systems Operational

Imprivata OneSign Operational

Web SSO SAML Identity Provider - User Authentication Operational

Web SSO SAML Identity Provider - Administrative Services Operational

Informational Notices Operational

Imprivata Confirm ID Operational

Remote Access – Legacy Operational

Remote Access – Cloud-Based Authentication Operational

EPCS Transactions Operational

EPCS – Imprivata services for Individual Identity Proofing Operational

EPCS - Digicert individual Identity Proofing services Operational

Mobile EPCS Operational

EPCS - Facial biometrics Operational

Clinical Workflows – Imprivata ID Operational

Third Party SMS Operational

Imprivata ID – Push verification Operational

Imprivata ID – Manual OTP verification Operational

Informational Notices Operational

Imprivata Cortext Operational

Admin Center Operational

APIs Operational

Messaging Operational

Informational Notices Operational

Third Party SMS Operational

Imprivata Cortext Reporting Operational

Cortext Reporting Portal Operational

Cortext Reporting E-Mails Operational

GroundControl US Operational

GroundControl Cloud Services Operational

User Acceptance Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

Imprivata Cortext incident

Resolved - The issue with Cortext logins and messaging has been resolved. We thank you for your patience. A brief incident summary will be posted here in 1-2 business days.
Sep 15, 13:01 EDT

Update - Imprivata continues work on the issue with Cortext. Both logins and messaging may be affected. Another update will be sent within 30 minutes.
Sep 15, 12:34 EDT

Update - Imprivata is continuing work to resolve the ongoing Cortext issues. Logins and messaging are impacted. Another update will be sent soon.
Sep 15, 12:03 EDT

Investigating - Imprivata has been made aware of an ongoing Cortext production incident. Currently logins and sending messages may be affected on all clients. Ongoing steps are being done now to mitigate the issue. We will provide another update in 30 minutes.
Sep 15, 11:34 EDT

Cortext Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 15, 04:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:02 EDT

Scheduled - On Wed September 15th, from 4:00 am to 4:30 am ET, Cortext team will be performing a planned maintenance update.

There is no downtime expected and operation will resume normally with no additional action required.
Sep 14, 07:57 EDT

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.