Imprivata Status
All Systems Operational
Imprivata OneSign Operational
Web SSO SAML Identity Provider - User Authentication ? Operational
Web SSO SAML Identity Provider - Administrative Services ? Operational
Informational Notices ? Operational
Imprivata Confirm ID Operational
Remote Access – Legacy ? Operational
Remote Access – Cloud-Based Authentication ? Operational
EPCS Transactions ? Operational
EPCS – Imprivata services for Individual Identity Proofing ? Operational
EPCS - Digicert individual Identity Proofing services ? Operational
Mobile EPCS ? Operational
EPCS - Facial biometrics ? Operational
Clinical Workflows – Imprivata ID ? Operational
Third Party SMS ? Operational
Imprivata ID – Push verification ? Operational
Imprivata ID – Manual OTP verification ? Operational
Informational Notices ? Operational
Imprivata Cortext Operational
Admin Center ? Operational
APIs ? Operational
Messaging ? Operational
Informational Notices ? Operational
Third Party SMS ? Operational
Imprivata Cortext Reporting Operational
Cortext Reporting Portal ? Operational
Cortext Reporting E-Mails ? Operational
GroundControl US Operational
GroundControl Cloud Services Operational
User Acceptance Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - The issue with Cortext logins and messaging has been resolved. We thank you for your patience. A brief incident summary will be posted here in 1-2 business days.
Sep 15, 13:01 EDT
Update - Imprivata continues work on the issue with Cortext. Both logins and messaging may be affected. Another update will be sent within 30 minutes.
Sep 15, 12:34 EDT
Update - Imprivata is continuing work to resolve the ongoing Cortext issues. Logins and messaging are impacted. Another update will be sent soon.
Sep 15, 12:03 EDT
Investigating - Imprivata has been made aware of an ongoing Cortext production incident. Currently logins and sending messages may be affected on all clients. Ongoing steps are being done now to mitigate the issue. We will provide another update in 30 minutes.
Sep 15, 11:34 EDT
Completed - The scheduled maintenance has been completed.
Sep 15, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:02 EDT
Scheduled - On Wed September 15th, from 4:00 am to 4:30 am ET, Cortext team will be performing a planned maintenance update.

There is no downtime expected and operation will resume normally with no additional action required.
Sep 14, 07:57 EDT
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.