Nexus issues post 3.10.1 upgrade

Incident Report for Imprivata

Resolved

This incident has been resolved as of the roll back done earlier today. If you continue having issues, please reach out to Customer Support.

Posted Nov 19, 2024 - 14:10 EST

Update

Nexus has been rolled back to 3.7.0 while we investigate the issue. Services should be functional at this point. Please reach out to support if you continue experiencing issues.

Posted Nov 19, 2024 - 11:25 EST

Update

We are currently investigating the issue. A nexus rollback is planned to happen at 10:15 (CT) to alleviate the issue for affected customers.

Posted Nov 19, 2024 - 10:56 EST

Investigating

We are currently investigating this issue.

Posted Nov 19, 2024 - 10:54 EST

This incident affected: Imprivata PAM (Nexus).